COVID-19 Stage 4 Restrictions in Metropolitan Melbourne

The Victorian State Government has imposed stage 4 Covid 19 restrictions that affect businesses and workplaces in Metropolitan Melbourne. As part of Lube Mobile supporting essential services, we are only able to service specific customers and customer needs during this period.

If you can answer yes to one of the three questions below you can continue with your booking

1. Are you an essential service employee or do you have a Workers Permit? (Essential service employees list can be found on the vic.gov.au website.)
2. Is the service you require a breakdown or emergency repair?
3. Is this something that is a matter of safety and you believe it cannot wait until restrictions ease?

If you feel there are extenuating circumstances with your booking or need further assistance please call 13 30 32 for help as to whether we can be of service to you.

Lube Mobile Hygiene Practices When Servicing Customers Vehicles

There is evidence that the Coronavirus (COVID-19) spreads from person to person, some reports suggest the virus can last for several days on surfaces including plastics found in vehicles.

Good hygiene can prevent infection from coronavirus as well as the common cold and flu.

With this in mind we wish to share with you what practices Lube Mobile have put in place to ensure the safety of our Customers and of our staff.

Prior to working inside a vehicle, the Lube Mobile technician will use the following procedure;

1. The technician will check with you whether you have been overseas and ordered to comply with a self-isolation order.

2. Disinfect car. 

3. Disinfect hands. 

4. Where possible avoid switching on HAVAC system (air conditioning / heater control). 

Disinfect Car

1. Disinfect outside door handle prior to entering the vehicle. 

2. Spray or wipe all relevant areas inside the vehicle. 

3. Allow disinfectant to sit for up to 10mins to dry by airing out the vehicle. 

4. Conduct works inside the vehicle.

5. When the work is finished we will give the vehicle a final spray or wipe prior to returning the vehicle to you (including outside door handle). 

Parts of the Vehicle to be Disinfected

1. Door handle (outside first then inside). 

2. Steering wheel. 

3. Radio and other control buttons and indicators. 

4. Seat belt. 

5. Any other areas we may need to touch when working inside the vehicle (i.e. glove box handles, drink holders, dashboard, hand brake and gears etc.) 

Disinfect Hands

1. We will use hand sanitiser or washing of hands prior to entering the vehicle. 

2. After completing the work we will Sanitise our hands thoroughly and close the door to the vehicle. 

Payment and Invoicing

1. No Cash payments. Our strong preference is payment by card via the tap and go facility. 

2. Printing of invoices and quotes will cease and we will instead email them to you. 

Should you have any queries regarding our Coronavirus (Covid-19) procedures, or any other matter please do not hesitate in contacting us on 13 30 32.