FAQs

What areas do you cover?

Our mobile mechanics operate 6 days a week across every major city and many other regional towns and areas across Australia including Sydney, Melbourne, Brisbane, Perth, Darwin, Canberra, Hobart and Adelaide. Whenever you search for a mobile mechanic ‘near me’ or auto service or auto repair ‘near me’, you’ll find a Lube Mobile mobile mechanic is never far away. It's easy to use our online booking system or you can call one of our operators on 1300 431 656 to arrange a time and place that suits you. Check out our full range of nationwide locations here.

How much does it cost?

This always depends upon what you need, if replacement parts are required and the make, model and overall condition of your vehicle. We will always strive to give you a fixed price up front via an itemised quote and we will never start working on your car before we get your approval. This keeps in control of costs by helping you decide whether repairing or replacing a part is the most cost-effective solution for the long term life of your car. If you are unsure what is wrong with your car and just need a mobile mechanic to come out and fix it, we have a repair call out fee which includes the first 15 minutes of labour. After this, we charge a competitive hourly rate in 15 minute increments.

Do I have to pay on the day?

Yes. Payment needs to be made at the completion of the job unless parts need to be ordered to complete your repair. In this case we will require a deposit on the day of our visit. Lube Mobile accepts EFTPOS, all major Credit Cards including American Express and Cash, Cheque, Fleetcard, MotorPass and MotorCharge. We also offer pay later services such as Zip, Humm and Afterpay.

What is the warranty on your work?

Every Lube Mobile service and repair is fully guaranteed. Because we believe in the expertise, professionalism and attention to detail of our mechanics, we back all our work with a 12 month / 20,000km nationwide warranty Our warranty covers:

- All parts and fluids supplied, installed or serviced by Lube Mobile technicians.

- All labour performed by Lube Mobile mechanics.

In the event of a problem with any Lube Mobile service or repair, we will send another Lube Mobile mechanic out to you as soon as possible and call you back to to ensure you get the service you deserve.

How soon can a mobile mechanic get to my location?

Because we have Australia’s largest network of mobile mechanics, we can usually arrange same or next business day bookings. Our fully qualified fleet of mechanics are ready to perform a wide range of routine auto services or one-off repairs so you can stay on the road the convenient and cost-effective way. Call 1300 431 656 to arrange a time or book online via our easy to use online booking platform.

What are your operating hours?

Our first appointment has an arrival time of 8.00am through to our last arrival time between 2.00 and 4.00 pm (dependent on workload). Our contact centre is available after 7.00am through to 7.00pm (AEST) on 1300 431 656.

Do you work Saturdays?

Yes. Lube Mobile technicians come to you for car service or repair 6 days a week - Monday to Saturday

Do you work on public holidays?

Yes and No. We are closed on Christmas and Boxing Day, New Years Day, Good Friday, Saturday and Easter Sunday and Anzac Day. However, on other national or local public holidays we are open with a limited crew. Please call 1300 431 656 to confirm our hours of operation if your need any repair or service on your car. There will be a surcharge applied to any job booked for a public holiday.

Is Lube Mobile a breakdown service?

No. We are not a breakdown service like the RAA, RACV, AAA or NRMA. However, if your car does break down in a location that is safe, ie. not a motorway or highway and with a speed limit of 60km/h or less, and we have a mobile mechanic available in that area, we may be able to assist once a timeslot becomes available.

Do you charge for travel time to go and get the parts?

No. We only charge for time actually working on the vehicle.

Are your mechanics qualified?

Yes we only employ fully qualified mechanics that have been in the trade for 4 years or more. Lube Mobile also continues its training with internal and external training courses. We do train some apprentices to help the trade but you'll always get a fully qualified mechanic working on your car.

Do I need to be a Lube Mobile member?

No, we are a service and repair company just like any workshop, except we come to you! There are no ongoing membership fees because Lube Mobile isn't a club, you only pay as you need us.

Are your team members franchisees or employees?

All Lube Mobile team members are employees, not contractors or franchisees. They operate Lube Mobile company vans to meet and provide the highest standard of customer service.

Does Lube Mobile do repairs as well as service?

Yes! Lube Mobile has been doing car repairs at a time and place that suits you for over 40 years. For everything from car battery and brake pad replacement to ignitions system and engine overhauls, our qualified mechanics have the car repair experience to help keep you on the road! Check out our full range of car repairs here.

How often do I need to service my car?

Standard intervals for regular service for most vehicles is 10-15,000km or 6-12 months of normal driving, but this largely depends on the recommendations of your car's manufacturer as listed in the warranty document and in your vehicle logbook. A major service including a more comprehensive engine, belt and transmission inspection are recommended every 12-24 months or 20-30,000km of normal driving. Every Lube Mobile service and repair is fully guaranteed and backed by our 12 month / 20,000km nationwide warranty.

What does a fixed price car service mean?

A fixed price car service with Lube Mobile means you’ll receive a clear, upfront quote that includes all parts, labour, and GST before the work starts. There are no hidden costs, and the price won’t change unless you approve additional work.

What is fleet servicing?

Fleet servicing is when a business has many vehicles that need to be serviced and repaired. Lube Mobile offers a full-service structure, we can complete regular car services, car repairs, and tyre replacement. If there is ever a problem with a vehicle you can call on our team. As we are mobile, if you find one of your cars or trucks, have ceased to function properly and is stuck on the side of the road, you can call us for a car recovery; this can save you on towing fees.

Why should I book Lube Mobile for my next car service or repair?

Getting your car serviced or repaired on your driveway at home - or at work - takes the hassle and unnecessary expense out of car maintenance. Forget about waiting for your car to get seen to in an overbooked garage, paying for a tow or arranging rental cars - we come to you!

We only use the highest quality parts and oils on your car, and all of our mechanics are fully trained and qualified to perform a wide range of maintenance and repairs on a wide range of makes and models. We also back our work with a 12-month/20,000km warranty on parts and labour.

Because we are Australia's largest network of mobile mechanics, we have more appointment times to suit your schedule. This means that depending on where you are in Australia, we can usually reach your by the same or next business day!

Even if you're not sure what kind of service or repair your car needs, a qualified Lube Mobile mechanic will diagnose your issue at the car's location, provide you with an itemised quote of the work and any parts required, then carry out the job in front of you. Got questions? Ask us. Our friendly mechanics are here to help and won't start the work until you approve it.

Need a mobile mechanic?

Book a mobile service or repair today. We come to you!