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Ignition Coil Replacement

 

Subject: Outstanding Service

Gentlemen,

I had the extreme pleasure of using Lube Mobile for the first time this week.

My car, a X-Type Jaguar, recently started to misfire on the odd occasion under load. I booked it into

********Auto as they recently serviced the vehicle. I chose them as the manager actually came into

my business one day and I just happened to need a new  water pump. Their service was very good.

They diagnosed the problem as a faulty coil. The replacement coil they fitted was also faulty (apparently)

so was the whole batch. That was over three weeks ago and I’m still waiting for a call to say the new coil has

arrived and my car is ready for repair.

In desperation, with my car now not diveable as the ignition coil finally completely failed, I ordered a new

coil from Roadbend and booked Lube Mobile online. That day, Karl, one of your technicians arrived and

diagnosed the car. His advice was to replace all coils and plugs. He sourced the parts at a great

price and suggested top quality plugs. He seemed to really know his trade and was an extremely nice Irish guy.

The next day he completed the repair and my car has never run better. I love my Jag and have had it from

brand new. Previously a trip to a mechanic was expensive. On one occasion a problem was misdiagnosed

costing $1200.  It’s the first time my car has ever been off the road with a problem.

I just wanted to let you know that thanks to Karl you have won a customer for life. I have total trust in his

integrity, ability and professionalism.  As his employers, you should be very proud to have such a fine ambassador

for your brand.

I am now also an ambassador for your brand will tell everyone I know to use your company, including

social media. As an employer myself, I love customer feedback, thus the reason for this email.

I wish you continued success and well done on recruiting such a great employee. I also add in conversation,

he had high praise for your company as an employer.

 

Many thanks and kind regards,

Stuart Endersby

Why You Should Never Skip A Car Service

If you’re like most of us, you’ve skipped a car service or two in your time. If you thought it was just your dirty little secret, think again. You can hide your service from the world, but not from your mechanic and certainly not from your car or its log book.

Don’t get us wrong, skipping a car service isn’t the worst thing you could do, but while you may escape the initial price for it, your car or its warranty does not – to the tune of its own health and your financial long term health.

So before you’re tempted to skip another one, read up on why you should stick to your regular car service schedule.

Because it’s necessary

Your car’s vital lubricants, fluids and electronic and mechanical functions need to be changed, adjusted or checked at regular intervals to ensure the appropriate safety and reliable performance of components in your vehicle. Over time, things also will need to be refilled or even replaced in order to keep you and your car safe on the road.

In general, cars should be serviced every 12 months or every 15,000 kms (whichever comes first), however if you’ve missed one or even a couple, ask your mechanic if a 3 year service or one of our tailored solutions will help you catch up. Your car may even be at 6 months or 10000kms so its worth checking your log book service history to keep an eye on it.

Because it’ll help you prevent more serious damage

You may not hear every little thing that could be possible be wrong with your car, but a car service can help pick them up. Regular services can pre-warn you about major problems that could occur, enabling you to catch things early on before they become more serious (and more costly) issues.

After your service, your mechanic will provide you with a report outlining any emergency repairs that require urgent attention in order to avoid a potential hazard or breakdown.

Even more worryingly, some problems will not surface until it is too late. Modern cars can function much longer than older equivalents due to computers compensating wearing service items – however it is a misleading confidence that all is ok. For example if your engine oil goes too long without change it can clog up and destroy internal reciprocating parts, which can lead to engine replacement  – these run into several thousands of dollars to repair.

Because it’ll prolong your car’s life

Car services can bring many things to your attention but perhaps most importantly, they alert you to any mechanical failures that could not only have dangerous consequences, but could also reduce your car’s longevity. At the end of the day, a car that’s regularly serviced and tuned has an extended expected life-span over one that’s starved of attention. As a bonus, if you ever try to sell the car it’ll be worth more if it has a good service history.  It may feel like you’re spending more by servicing your car correctly, but the truth is, it costs much more not to service it over time.

Simply a better way

At Lube Mobile, we’re so passionate about the importance of regular car services that we’ve based our entire business on making it easy for you to get them done. That’s why we work around your schedule and come to a location of your choice, so you never have to miss a service again!

To find out which car service you need, use our car service selector. If you’re a Youi Insurance customer, find out how you can save $40 on your service with us through the YouiRewards program.

Happy motoring !

Outstanding Car Repair Review

Hello All,

Yes we do have a customer mechanic review section elsewhere on the site, but this one was so detailed and elaborate it was too big to fit ! So we just had to share this one on our blog. It is a customers honest review of their car repair experience with Lube Mobile in Perth. This demonstrates how easy and quick Lube Mobile is to book, use and work with whilst providing great value for money car repair and car service. Enjoy ….

“Guys 10/10! after 3 weeks of being completely stuffed around by a major (removed) dealer in Perth, a specialised (removed) repairer and another mechanic in Wangara, all I wanted was the van fixed! I couldn’t get a quote it was always to hard no calls back and had to chase them up! I couldn’t figure it out! I had money to swap for a service but you would think I had rotten apples in my wallet.

I tried and tried but still couldn’t get quotes, the final straw was a specialised (removed) dealer coming out wasting time “I need this and I need that I’ll get back to you at some point”.. That was it! I was frustrated! I googled “mechanics perth” and I will say it was with hesitation I called Lube Mobile as I didnt think an (removed) van would be in their scope of works but I made the call at 4pm yesterday and to be honest I didnt think it was something that LM would help me out with .. well flash forward 24 hours and its fixed and back on the road!.

It takes alot to impress me when it comes to customer service these days but guys this service was honestly second to none! From the initial phone call to your call centre, the young lady was very helpful and super friendly and organised a free onsite quote for 8am the next morning. Lee arrived and I had a quote by 8:30. I went ahead and he had parts in and repaired by 4pm , and this wasnt a minor repair either ! Lee from Van 29 deserves commendation on his service, overall a great experience and I would highly recommend LM to anyone that needs a mechanic , LM will be the first number we call when we need to service our fleet of vehicles.. Great work guys , you have proven that not everything is hard and there are still some businesses out there willing to go the extra mile for their customers like we do! great work .. Richard”

 

Selecting your Preferred Mechanic just got Easier

We have now improved our live online service booking process even further. Should you be a prior Lube mobile user or know the mobile mechanic by name, when going onto our real-time booking system you now have the option selecting this preferred mechanic.

Simply go onto the car service page as normal, or enter your postcode on the home page. When the typical mechanic availability page comes up, you will see a button that says  “Select your Preferred Mechanic”. Click on this button and you will notice a drop down list of our mobile mechanics in your area to choose from. Then click on your preferred mechanic.

Now you will notice the mechanic availability box changes to suit the mechanic you selected. Not only can you pick your favourite or trusted mechanic you used before but you also get the added convenience of seeing when he is available.

This came from extensive feedback of customers. We are always happy to keep improving our service and systems to keep Lube Mobile at the forefront of innovative and convenient car service and repair.

Hope you enjoy !

LUBE MOBILE

 

 

Radiator Repair Testimonial

 

We couldn’t resist sharing this public testimonial on a radiator and cooling system repair from one of our happy Gold Coast customers. It can be found here;

Thank You David and glad we could help. Happy Motoring….

TESTIMONIAL-LUBEMOBILE

By David Hague   Sun, Apr 10, 2016

When we breakdown and our vehicles needs full scale repairs; my experience of late.

I am the first to confess this article has little if anything to do with video cameras or filmmaking. What it does have though, is reference to something us in this industry all have – some form of personal/business transport or another. And this transport is vital to do what we do; getting to and from gigs primarily.

I also like to give credit where credit is due, and in this case, this is firmly the situation.

Let me explain.

A few months ago, my car started for the first time in its life to use water. Not a lot initially, just a cup full every few weeks but it gradually got worse and worse to the point a 30Km journey would use 3-4 litres. The weird thing was thought, that the car was not overheating, and there was no evident sign of a leak anywhere.

2 years ago, the cooling system had been overhauled, and my memory told me that all hoses had been replaced as well as belts and pulleys, plus the radiator itself, so this had me stumped. My initial suspect was a cracked expansion tank, but no pools of water on the ground seemed to dismiss that idea.

Eventually, 2 weeks ago when at the local shopping centre, after coming out of the supermarket, a fellow shopper stopped me and said my car had a large pool of water underneath it. Initially I thought as it was a stinkingly humid day this was just from the airconditioning, but on the way home, a short 500 metres away, the temperature gauge rose alarmingly.

Time to park the car and get some third party assistance. I weighed up getting it towed using my RAC benefits, but in the end decided to use one of the many mobile mechanics’ services. Being Easter Saturday, this meant waiting until the following Tuesday, and the only ones available were Lubemobile. A callout fee of $114 or so was mooted for an initial 15 minute diagnosis which seemed reasonable against losing my towing ration.

Sure enough, bang on time, the mechanic – Jed – showed up and within minutes had determined a crack in the radiator. Thinking this was under warranty from the previous repairer, Ithanked Jed, paid the bill, and thought that phase at least was over.

However, despite searching high and low, and finding receipts for everything BUT the radiator, I contacted the dealer directly and he ascertained he had not replaced the radiator at that previous service.

Back to square one.

I contacted Lubemobile again online and got a quote that came in at $457. As there wasn’t much choice, I rang Jed direct as I had his mobile number, and asked him to organise the repair for the following day. Unfortunately, the necessary parts were not available locally, and so after Jed had a second look at my car to make sure his original diagnosis was correct, we arranged for the next day.

In that second diagnosis, Jed also discovered the main drive belt was hundreds of kilometres within snapping, and that something called a heater tap was also damaged and leaking. All parts were subsequently ordered, and at 8am sharp, as promised, Jed was on the doorstep next day ready to go.

And this is where the reason for this piece really starts. Never in my life, and I have been around cars and motor sport for longer than I care to remember, have I seen someone doing repairs with such diligence. Everything was checked and double checked and then checked again to make sure. Removed parts were carefully laid out in order, bolts and screws etc placed into a special container so they were not lost, and even things not related to the original repair checked in case there were other faults.

For example, Jed noticed a plug lead had been damaged, and so during the course of the repair, this was also rectified. Some missing plastic plugs holding the radiator cover in place were sourced from a tin full of bits ‘n’ pieces in Jed’s van and even a stray cable that had done a runner from its holding clip was carefully returned to its rightful place.

When the radiator had been replaced, and the hoses put back on – after checking all the hose clips were still fully operational, the cooling system was pressure checked and all joints and connected and again double checked for any possible leakage.

Only then were all the ancillary panels and things put back in place.

But the job didn’t stop there. The engine bay and all covers etc were then wiped down and cleaned and sprayed with some sort of fluid to bring them back to shining life. The car was left running for 15 minutes to bring it up to temperature so the thermostat would open letting the coolant levels be checked again.

During this time, all of the tools Jed has used were wiped down and checked for any damage and then carefully put back into their own special location in the myriads of drawers in the back of the Lubemobile van.

Now up until this point, I assumed that Lubemobile was a franchise operation, and therefore this was a man proud of his business and its relationship with clients, something often sadly lacking in this day and age. But no, I discovered Jed was an employee of the Lubemobile company which has over 200 mobile vans on the road in Australia I understand, and so this attitude, attention to details and the strive to do the best job possible to me, was highly reflective of the training Lubemobile obviously give and of Jed’s own pride in his work.

The long and short of it is that no matter you have a basic car, a van for carrying video gear to and from gigs, or a full on outside broadcast van I have no hesitation in recommending the services of Lubemobile to anyone in this industry, and if on the Gold Coast, particularly Jed.

Simply spectacular service.

By the way, this is NOT a paid, sponsored or otherwise story, simply my own personal take on the company’s service from my experience.

http://australian-videocamera.com/issue/march-2016/article/testimonial

 

Car Repair Quotes Online

Australia’s favourite mobile mechanic, Lube Mobile, wish to remind you that our great new online quoting system, now provides prices and costs for car repairs. The success of our service pricing has now extended to providing repairs on most common components on common cars. You may need just a car battery replacement, brake pad change, water pump, radiator replacement or even a clutch kit – thousands of these are now included in our online pricing.

We doubt you could find any other repairer in Australia to provide pricing for these car repairs online. You will find total price of what is included in the repair, as well as an online discount as incentive for you to book it in yourself and be in control. Once you have your repair, price and discount, you then are shown options of what time you would like to do this repair. Book it in yourself for the most suitable time.  Dont forget we come to you, which makes it the most convenient way to have your vehicle’s problem repaired, without running around the place. me. No messing around dropping cars off to a workshop and working around their time.

We only use quality parts and have our 12 month/20000km national warranty to back you up all over Australia.

We know, as do thousands of other customers, how easy you will find this as a way to quote, book and complete repairs on your car. Simply follow the links above.

Hope you enjoy !

LUBE MOBILE..

Car Service Quotes Online

Lube Mobile, are happy to announce we have added to our website a great online quoting system for providing prices and cost for your car service. We have most major makes and models in there covering over 90% of the car parc. Whether you are after a log book service or a more generic fixed price car service we have the information and prices there for you.

This new innovation is the most comprehensive in the industry as it covers so many vehicles and all these different types of services for each model. Apart from seeing which parts and total price of what is included in the car service, we also have an online discount as incentive for you to book it in yourself. Once you have selected the service you would like, and are happy with the price and discount, you are then provided with times and dates for you to select. This is connected in real-time to our dispatch system so you get accurate arrival times from the next available mechanic through to a more preferred data and time to suit you.

Give it go, you will see how easy it is to use – just like Lube Mobile. Click on car service quote and try it for for your car. This is all you will need to get the painful job of car service done at home. No messing around dropping cars off to a workshop and working around their time. We only use quality filters, parts and oils and stamp your log book. We ensure all is done properly so that your statutory warranty is unaffected.

And remember, for peace of mind we have our 12 month/20000km national warranty to back you up all over Australia.

Happy Servicing

LUBE MOBILE..

 

Realtime Online Car Service and Repair Bookings

With Lube Mobile you can now book your car service or car repair online in real-time. This new innovation interacts live with our co-ordinating and dispatch systems. It is not an email or fax for someone to deal with later on. It could be 11pm at night, 5.00 am in the morning or a Sunday afternoon – you will receive options of real arrival times to choose from. We currently hit over 95% of these arrival times.

You simply enter your postcode and select from our next 3 available arrival times within a 2 hour window for your mobile mechanic to arrive. If not suitable then you have a calender to be able to go further in time and select whenever you like.

This way you have 100% confidence you will get your selected time for service or repair and not be put on the back of the queue the next morning. Our customers are already loving it. Simply go to www.lubemobile.com.au and book now.

Gives great peace of mind when booking in your car knowing you have secured your spot ! Sit back and relax – we come to you

Happy Motoring

LUBE MOBILE..

 

Keeping Your New Car Warranty Intact

A new car warranty can provide you with all the support you need in case something unexpected goes wrong with your new car, however you will only be covered if you haven’t in some way contributed to the problem yourself, in which case your warranty will be considered void. The following is a look at some of the things you need to do to ensure your new car warranty remains intact, and that it is there to protect you should you ever need it.

Use Quality Parts and Oils

If you need to have any repairs done on your new car, in order to maintain your warranty it is usually required that you use only qulaity, because otherwise all bets are off as far as the dealership and your warranty is concerned. This is because your car was built to work with certain types of parts, and by using anything else can increase the chances of something going wrong. For the sake of your car and your warranty, only use quality parts designed to suit your vehicle – Lube Mobile only use quality parts.

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A Short History of the Great Australian Road Trip

Ever since the first Holden rolled off the production line, Australians have been loading up and heading off on the Great Australian Road Trip. It’s a wide brown land out there and we Aussies seem intent on exploring every inch of it, even if it’s only one holiday at a time.

Early road trips

When the first road trips took place, there weren’t even any roads and those expeditions usually involved huge caravans of camels and horses and months of weary trudging towards endless horizons.

Burke and Wills took a road trip that ended badly. Typical males, they wouldn’t ask for directions from the locals and ended up dying under a tree.

After them came a wide range of explorers, who mapped the terrain and slowly roads, rail lines and telephone poles began to spring up across the landscape.

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