Yes we do have a customer mechanic review section elsewhere on the site, but this one was so detailed and elaborate it was too big to fit ! So we just had to share this one on our blog. It is a customers honest review of their car repair experience with Lube Mobile in Perth. This demonstrates how easy and quick Lube Mobile is to book, use and work with whilst providing great value for money car repair and car service. Enjoy ….
“Guys 10/10! after 3 weeks of being completely stuffed around by a major (removed) dealer in Perth, a specialised (removed) repairer and another mechanic in Wangara, all I wanted was the van fixed! I couldn’t get a quote it was always to hard no calls back and had to chase them up! I couldn’t figure it out! I had money to swap for a service but you would think I had rotten apples in my wallet.
I tried and tried but still couldn’t get quotes, the final straw was a specialised (removed) dealer coming out wasting time “I need this and I need that I’ll get back to you at some point”.. That was it! I was frustrated! I googled “mechanics perth” and I will say it was with hesitation I called Lube Mobile as I didnt think an (removed) van would be in their scope of works but I made the call at 4pm yesterday and to be honest I didnt think it was something that LM would help me out with .. well flash forward 24 hours and its fixed and back on the road!.
It takes alot to impress me when it comes to customer service these days but guys this service was honestly second to none! From the initial phone call to your call centre, the young lady was very helpful and super friendly and organised a free onsite quote for 8am the next morning. Lee arrived and I had a quote by 8:30. I went ahead and he had parts in and repaired by 4pm , and this wasnt a minor repair either ! Lee from Van 29 deserves commendation on his service, overall a great experience and I would highly recommend LM to anyone that needs a mechanic , LM will be the first number we call when we need to service our fleet of vehicles.. Great work guys , you have proven that not everything is hard and there are still some businesses out there willing to go the extra mile for their customers like we do! great work .. Richard”
We have now improved our live online service booking process even further. Should you be a prior Lube mobile user or know the mobile mechanic by name, when going onto our real-time booking system you now have the option selecting this preferred mechanic.
Simply go onto the car service page as normal, or enter your postcode on the home page. When the typical mechanic availability page comes up, you will see a button that says “Select your Preferred Mechanic”. Click on this button and you will notice a drop down list of our mobile mechanics in your area to choose from. Then click on your preferred mechanic.
Now you will notice the mechanic availability box changes to suit the mechanic you selected. Not only can you pick your favourite or trusted mechanic you used before but you also get the added convenience of seeing when he is available.
This came from extensive feedback of customers. We are always happy to keep improving our service and systems to keep Lube Mobile at the forefront of innovative and convenient car service and repair.
Hope you enjoy !
We couldn’t resist sharing this public testimonial on a radiator and cooling system repair from one of our happy Gold Coast customers. It can be found here;
Thank You David and glad we could help. Happy Motoring….
When we breakdown and our vehicles needs full scale repairs; my experience of late.
I am the first to confess this article has little if anything to do with video cameras or filmmaking. What it does have though, is reference to something us in this industry all have – some form of personal/business transport or another. And this transport is vital to do what we do; getting to and from gigs primarily.
I also like to give credit where credit is due, and in this case, this is firmly the situation.
Let me explain.
A few months ago, my car started for the first time in its life to use water. Not a lot initially, just a cup full every few weeks but it gradually got worse and worse to the point a 30Km journey would use 3-4 litres. The weird thing was thought, that the car was not overheating, and there was no evident sign of a leak anywhere.
2 years ago, the cooling system had been overhauled, and my memory told me that all hoses had been replaced as well as belts and pulleys, plus the radiator itself, so this had me stumped. My initial suspect was a cracked expansion tank, but no pools of water on the ground seemed to dismiss that idea.
Eventually, 2 weeks ago when at the local shopping centre, after coming out of the supermarket, a fellow shopper stopped me and said my car had a large pool of water underneath it. Initially I thought as it was a stinkingly humid day this was just from the airconditioning, but on the way home, a short 500 metres away, the temperature gauge rose alarmingly.
Time to park the car and get some third party assistance. I weighed up getting it towed using my RAC benefits, but in the end decided to use one of the many mobile mechanics’ services. Being Easter Saturday, this meant waiting until the following Tuesday, and the only ones available were Lubemobile. A callout fee of $114 or so was mooted for an initial 15 minute diagnosis which seemed reasonable against losing my towing ration.
Sure enough, bang on time, the mechanic – Jed – showed up and within minutes had determined a crack in the radiator. Thinking this was under warranty from the previous repairer, Ithanked Jed, paid the bill, and thought that phase at least was over.
However, despite searching high and low, and finding receipts for everything BUT the radiator, I contacted the dealer directly and he ascertained he had not replaced the radiator at that previous service.
Back to square one.
I contacted Lubemobile again online and got a quote that came in at $457. As there wasn’t much choice, I rang Jed direct as I had his mobile number, and asked him to organise the repair for the following day. Unfortunately, the necessary parts were not available locally, and so after Jed had a second look at my car to make sure his original diagnosis was correct, we arranged for the next day.
In that second diagnosis, Jed also discovered the main drive belt was hundreds of kilometres within snapping, and that something called a heater tap was also damaged and leaking. All parts were subsequently ordered, and at 8am sharp, as promised, Jed was on the doorstep next day ready to go.
And this is where the reason for this piece really starts. Never in my life, and I have been around cars and motor sport for longer than I care to remember, have I seen someone doing repairs with such diligence. Everything was checked and double checked and then checked again to make sure. Removed parts were carefully laid out in order, bolts and screws etc placed into a special container so they were not lost, and even things not related to the original repair checked in case there were other faults.
For example, Jed noticed a plug lead had been damaged, and so during the course of the repair, this was also rectified. Some missing plastic plugs holding the radiator cover in place were sourced from a tin full of bits ‘n’ pieces in Jed’s van and even a stray cable that had done a runner from its holding clip was carefully returned to its rightful place.
When the radiator had been replaced, and the hoses put back on – after checking all the hose clips were still fully operational, the cooling system was pressure checked and all joints and connected and again double checked for any possible leakage.
Only then were all the ancillary panels and things put back in place.
But the job didn’t stop there. The engine bay and all covers etc were then wiped down and cleaned and sprayed with some sort of fluid to bring them back to shining life. The car was left running for 15 minutes to bring it up to temperature so the thermostat would open letting the coolant levels be checked again.
During this time, all of the tools Jed has used were wiped down and checked for any damage and then carefully put back into their own special location in the myriads of drawers in the back of the Lubemobile van.
Now up until this point, I assumed that Lubemobile was a franchise operation, and therefore this was a man proud of his business and its relationship with clients, something often sadly lacking in this day and age. But no, I discovered Jed was an employee of the Lubemobile company which has over 200 mobile vans on the road in Australia I understand, and so this attitude, attention to details and the strive to do the best job possible to me, was highly reflective of the training Lubemobile obviously give and of Jed’s own pride in his work.
The long and short of it is that no matter you have a basic car, a van for carrying video gear to and from gigs, or a full on outside broadcast van I have no hesitation in recommending the services of Lubemobile to anyone in this industry, and if on the Gold Coast, particularly Jed.
Simply spectacular service.
By the way, this is NOT a paid, sponsored or otherwise story, simply my own personal take on the company’s service from my experience.
Australia’s favourite mobile mechanic, Lube Mobile, wish to remind you that our great new online quoting system, now provides prices and costs for car repairs. The success of our service pricing has now extended to providing repairs on most common components on common cars. You may need just a car battery replacement, brake pad change, water pump, radiator replacement or even a clutch kit – thousands of these are now included in our online pricing.
We doubt you could find any other repairer in Australia to provide pricing for these car repairs online. You will find total price of what is included in the repair, as well as an online discount as incentive for you to book it in yourself and be in control. Once you have your repair, price and discount, you then are shown options of what time you would like to do this repair. Book it in yourself for the most suitable time. Dont forget we come to you, which makes it the most convenient way to have your vehicle’s problem repaired, without running around the place. me. No messing around dropping cars off to a workshop and working around their time.
We only use quality parts and have our 12 month/20000km national warranty to back you up all over Australia.
We know, as do thousands of other customers, how easy you will find this as a way to quote, book and complete repairs on your car. Simply follow the links above.
Hope you enjoy !
Lube Mobile, are happy to announce we have added to our website a great online quoting system for providing prices and cost for your car service. We have most major makes and models in there covering over 90% of the car parc. Whether you are after a log book service or a more generic fixed price car service we have the information and prices there for you.
This new innovation is the most comprehensive in the industry as it covers so many vehicles and all these different types of services for each model. Apart from seeing which parts and total price of what is included in the car service, we also have an online discount as incentive for you to book it in yourself. Once you have selected the service you would like, and are happy with the price and discount, you are then provided with times and dates for you to select. This is connected in real-time to our dispatch system so you get accurate arrival times from the next available mechanic through to a more preferred data and time to suit you.
Give it go, you will see how easy it is to use – just like Lube Mobile. Click on car service quote and try it for for your car. This is all you will need to get the painful job of car service done at home. No messing around dropping cars off to a workshop and working around their time. We only use quality filters, parts and oils and stamp your log book. We ensure all is done properly so that your statutory warranty is unaffected.
And remember, for peace of mind we have our 12 month/20000km national warranty to back you up all over Australia.
With Lube Mobile you can now book your car service or car repair online in real-time. This new innovation interacts live with our co-ordinating and dispatch systems. It is not an email or fax for someone to deal with later on. It could be 11pm at night, 5.00 am in the morning or a Sunday afternoon – you will receive options of real arrival times to choose from. We currently hit over 95% of these arrival times.
You simply enter your postcode and select from our next 3 available arrival times within a 2 hour window for your mobile mechanic to arrive. If not suitable then you have a calender to be able to go further in time and select whenever you like.
This way you have 100% confidence you will get your selected time for service or repair and not be put on the back of the queue the next morning. Our customers are already loving it. Simply go to www.lubemobile.com.au and book now.
Gives great peace of mind when booking in your car knowing you have secured your spot ! Sit back and relax – we come to you
A new car warranty can provide you with all the support you need in case something unexpected goes wrong with your new car, however you will only be covered if you haven’t in some way contributed to the problem yourself, in which case your warranty will be considered void. The following is a look at some of the things you need to do to ensure your new car warranty remains intact, and that it is there to protect you should you ever need it.
Use Quality Parts and Oils
If you need to have any repairs done on your new car, in order to maintain your warranty it is usually required that you use only qulaity, because otherwise all bets are off as far as the dealership and your warranty is concerned. This is because your car was built to work with certain types of parts, and by using anything else can increase the chances of something going wrong. For the sake of your car and your warranty, only use quality parts designed to suit your vehicle – Lube Mobile only use quality parts.
Ever since the first Holden rolled off the production line, Australians have been loading up and heading off on the Great Australian Road Trip. It’s a wide brown land out there and we Aussies seem intent on exploring every inch of it, even if it’s only one holiday at a time.
Early road trips
When the first road trips took place, there weren’t even any roads and those expeditions usually involved huge caravans of camels and horses and months of weary trudging towards endless horizons.
Burke and Wills took a road trip that ended badly. Typical males, they wouldn’t ask for directions from the locals and ended up dying under a tree.
After them came a wide range of explorers, who mapped the terrain and slowly roads, rail lines and telephone poles began to spring up across the landscape.
Owning a high performance vehicle such as a sports car is a big responsibility. In order to perform at the level it was designed to, it must be regularly serviced and maintained, and not just by any old mechanic, but by someone trained to work on high performance engines.
But although those who work on sports cars are specialists, there are good and bad ones, as in any profession, and the way to find a good one is the same as finding any good mechanic.
A car suspension system is made up of many components that assist in dampening the undesirable effects of a bumpy road. The best part about a good suspension system for 4WDs in particular is that you can get a far smoother ride without compromising the road response, steering or braking of the vehicle. Unfortunately, not all 4WDs come equipped with the suspension you’ll need if you’re planning on doing any of the epic off-roading you’ll find in the outback, so you may want to talk to your mechanic about the various suspension options that are available.
The leaf spring, which is the original and most simple suspension system, is mainly used on modern utes and load-carrying vehicles and serves two main purposes: to locate the axle and provide suspension. In this system, both ends of the spring’s length are attached to the chassis with a bush and through-bolt, with the spring passing under the axle. Leaf springs are made up of multiple leaves, which slide against each other as the spring flexes, and there are three main types: quarter-elliptical, semi-elliptical and parabolic.